I’m a member of a Facebook Group where business owners post questions asking for help about business matters in the Beauty & Hair industry.
Now and again some salon owners post messages that are nothing more than a rant, about this difficult staff member or that unpleasant client. It would seem that nobody gains anything from it,…well certainly not the readers, but it’s invaluable to the ranter.
This is an industry that naturally attracts high ‘S’s, people who care about helping others. As you know the high ‘S’ is very emotional, influenced by how other people (staff or clients) treat them, but these emotions are kept under control. In your businesses these are the staff members (the high ‘S’s) who hand their notice in when you had no idea anything was amiss.
When you are the salon owner however, a Facebook rant allows these built-up emotions to be released without confrontation with the client or staff member. As well, they allow time to think through, regain calm before dealing with the issue face to face.
When did you last have a rant?
Wishing you Lots of Success
Beverly

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